FAQ

 

Q1, How Can I order from you?

A: You can contact us by email or WhatsApp details in website contacts page. 

  • Send me the product model, light color, quantity you want.
  • We will you quoted you and send you the proforma invoice to you for confirmation.
  • Payment by T/T or PayPal base on the proforma invoice.
  • Small order ship by UPS, DHL, TNT, FedEx. Big order ship by sea.
  • Received the orders and enjoy.

 

Q2. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. 1pc,1set or mixed samples are acceptable. We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

 

Q3. What about the lead time?

A: Sample needs 3-5 days; mass production time needs 7-15 working days. The specific delivery time depends on the items and the quantity of your order.

 

Q4. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. We can offer this service free for the quantity over 1000pcs.

 

Q5. What is your terms of packing?

A: Generally, the products will be packed in anti-static bag, then put into master carton. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

 

Q6. Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery, and we control our led bulb defective rate less than 0.01%.

 

Q9. Why choose LEADO?

A:1) 9 years’ experience in R&D and manufacture auto led lighting

2)Rich variety of auto lighting products: auto led headlight, led fog light,

led brake light, led turn light, led interior light and other different features led lights.

3) All products have been certified by CE and RoHs. Enjoy product patent.

4) Supporting trading cooperation, abundant plants resources

help us purchase competitive products for customers.

5.)Strict QC system. Each product has to be 100% inspected before shipment.

6).1 year warranty for headlight bulbs, 2 years warranty for small bulbs(fog light bulbs, turn signal light bulbs, brake light bulbs,ect.)

 

Q10. If our product have quality issues, How about the after sales service?

A, For small bulbs

  • Connect the power and test a normal bulb,
  • Test defectives bulbs and show us the problem.
  • Send us the video by WhatsApp or upload the video on YouTube and send us the link.

For LED Headlight,

  • Cut the wire and put same models together, take HD photos.
  • Put the bar code together, take HD photo and send to us.